Serenity Smart Homes Privacy Policy

Effective Date: May 16, 2026
Last Updated: May 16, 2026

Serenity Smart Homes ("I," "my," or "me") is committed to protecting your privacy and ensuring transparency about how I collect, use, and protect your personal information. This Privacy Policy outlines how information is collected when you use my website, scheduling tools, contact forms, and newsletters.

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1. What Information I Collect

• Contact Information (such as your name, email address, phone number)
• Scheduling Information (including preferred appointment times and service interest)
• Message Content (anything you include when submitting a form or inquiry)
• Newsletter and Lead Magnet Signups (email address and optional personalization details)
• Usage Data (via cookies and analytics tools, see Section 5)

2. How I Use Your Information

• Respond to your inquiries and messages
• Schedule and manage appointments
• Deliver requested services or consultations
• Send newsletters and lead magnets you've signed up for
• Communicate updates, promotions, and relevant offers
• Improve my website and service offerings

3. Third-Party Services

I use trusted third-party platforms to help deliver services and manage communications. These include (but may not be limited to):

• Google Calendar Booking – for booking meetings
• Formspree – for processing contact and inquiry forms
• Google Workspace – for email correspondence
• Stripe – for secure payment processing

These third parties have their own privacy policies. I do not sell or share your personal data with any third parties for their own marketing purposes.

4. How I Store and Protect Your Information

I implement reasonable technical and organizational safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed 100% secure.

5. Cookies and Analytics

I use cookies and similar technologies, including Google Analytics 4 (delivered via a Google Tag Manager proxy at the CDN edge), to understand website usage and improve user experience. You can adjust your browser settings to refuse cookies or alert you when cookies are being used.

6. Your Choices and Rights

You may:

• Unsubscribe from my emails at any time by clicking the "unsubscribe" link in any message
• Contact me to update or delete your personal information
• Decline to provide optional information when using my forms

If you're in a jurisdiction that grants specific data privacy rights (such as the GDPR or CCPA), you may have additional rights, which I respect.

7. Children's Privacy

My website and services are not directed at children under 13, and I do not knowingly collect personal information from anyone in that age group.

8. Changes to This Policy

I may update this policy from time to time. If I make significant changes, I will post an updated version on this page with a new "Last Updated" date.

9. Contact Me

If you have any questions or concerns about this policy or how your data is handled, please contact:

Ashley Williams
Owner, Serenity Smart Homes
Email: info@serenitysmarthomesnj.com